Skip to main content

Delta Furniture

Menu

Chat with us

Privacy Policy 

1. What We Collect

We may collect:

  • Name, phone number, WhatsApp contact
  • Delivery address
  • Uploaded images, sketches, and project notes
  • Site analytics and cookie data

2. Why We Collect It

We use this information to:

  • Prepare accurate quotes
  • Fulfill your order
  • Offer customer support
  • Improve website performance and user experience

3. How We Store It

Your data may be stored using:

  • Odoo CRM
  • WhatsApp Business
  • Google Suite (Drive, Gmail, Forms)
  • Other internal tools used to process orders

4. Cookies & Tracking

Our site uses cookies and tools like Google Analytics and Meta Pixel.

  • Cookies track anonymous usage data
  • A cookie banner is displayed on your first visit
  • You can manage cookie settings via browser preferences

5. Data Sharing & Security

  • We do not sell or share data with external third parties.
  • Access is limited to internal staff on a need-to-know basis.
  • In rare cases, anonymized data may be shared with approved vendors (e.g. analytics or software support), all under strict confidentiality.

6. Hosting Location

Customer data may be hosted on secure, cloud-based platforms located outside the UAE (e.g. Google Cloud). These platforms comply with international security standards.

7. How Long We Keep Your Data

Data is retained for up to 5 years unless deletion is requested earlier.

8. WhatsApp Communication Consent

By contacting us on WhatsApp, you agree to receive replies or service updates via the same platform.
You may opt out at any time by messaging us directly.

9. Your Rights

You can contact us to:

  • Request a copy of your stored data
  • Update or correct personal information
  • Request data deletion or opt-out from marketing

10. ERP Access

If you’re a Signature Partner using our ERP system, access is password-protected.
You are responsible for securing your login credentials.

11. Age of Use

This website and our services are intended for users 18 years and older.

12. Policy Updates

We may update this policy periodically. The most recent version will always be published on our website.